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	<title>HelpAttack!</title>
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	<link>http://info.helpattack.com</link>
	<description>Pocket Changing the World</description>
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		<title>5 Tumblr Fundraising Ideas</title>
		<link>http://info.helpattack.com/2012/02/5-tumblr-fundraising-ideas/</link>
		<comments>http://info.helpattack.com/2012/02/5-tumblr-fundraising-ideas/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 00:54:26 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[nonprofits]]></category>
		<category><![CDATA[social media fundraising]]></category>
		<category><![CDATA[tumblr]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1829</guid>
		<description><![CDATA[<p><a href="http://tumblr.com">Tumblr</a> is an extremely popular network, and part of what makes it great &#8211; easy sharing, easy reposting, and a focus on simplicity and visual content &#8211; was rolled into <a title="Pinterest Fundraising Ideas" href="http://info.helpattack.com/2012/02/pinterest-fundraising-ideas/">Pinterest</a>.  Any online community can be a great match for a cause.  Awareness and advocacy can spread through any network. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://tumblr.com">Tumblr</a> is an extremely popular network, and part of what makes it great &#8211; easy sharing, easy reposting, and a focus on simplicity and visual content &#8211; was rolled into <a title="Pinterest Fundraising Ideas" href="http://info.helpattack.com/2012/02/pinterest-fundraising-ideas/">Pinterest</a>.  Any online community can be a great match for a cause.  Awareness and advocacy can spread through any network.  Does traffic to your cause&#8217;s website come from Tumblr?  It might be worth a second look.  Here are some ideas for fundraising once you find a community there.</p>
<p>1.  Use HelpAttack! and give each time a Tumblr gets updated.  Of course we&#8217;d mention this first!</p>
<p><iframe src="http://www.youtube.com/embed/R06PCeMX2nk" frameborder="0" width="420" height="315"></iframe></p>
<p>It’s easy to give a small amount each time a Tumblr user posts something (we use RSS for the magic).  There are a few different ways to use this:</p>
<ul>
<li>Are your supporters on Tumblr?  Ask them to encourages others to give to your cause each time they post.</li>
<li>Are you on Tumblr?  Ask your supporters to give each time you post things relevant to the cause, like the <a href="http://robinhoodnyc.tumblr.com/">Robin Hood</a>.</li>
<li>Are your volunteers on Tumblr?  Whether they are in classrooms or disaster zones, if they have time to share images of their work, your community can use those images to support their work.</li>
</ul>
<p>2.  Drive Traffic&#8230; To Your Donation Form!</p>
<p>Add an attractive, relevant image to a page that also includes your online donation form.  Make sure that page grabs a user clicking through from Tumblr and makes a case for donation.  Picture of a puppy?  Help us find homes for puppies like this one.  Picture of a snappy suit or skirt?  Help us provide professional clothes for homeless people searching for jobs.</p>
<p>3.  Embed a Message in an Image</p>
<p>From <a href="http://icanhascheezburger.com/">icanhascheezburger</a> to <a href="http://wearethe99percent.tumblr.com/">We Are the 99%</a>, if you want a contextual message to stay with a shared image, you should put it inside the image itself.  And sometimes, that makes it more powerful than the image alone.  Are you lucky enough to have Ryan Gosling as a celebrity ambassador?  What if he did a spin on <a href="http://feministryangosling.tumblr.com/">“Hey Girl”</a> including a short URL to a donation form?  This doesn’t have to be about donations – you could also tastefully include your logo in the bottom right, or an awareness-driving banner.</p>
<p>4.  Network within a Tag</p>
<p>Tags (like #hashtags on Twitter) let people <a href="http://www.tumblr.com/explore">find posts about certain topics more easily</a>.  What popular tags make sense for your organization?  Search around &#8211; what kind of content is being shared?  What do you have to add?</p>
<p>5.  The title says 5, but we&#8217;ll leave this one to be filled in by you.  What&#8217;s <strong><em>your</em></strong> idea?</p>
<p>If you haven’t already,<a href="http://helpattack.com/addcause/search"> add your cause to HelpAttack!</a>, decide if Tumblr is the right community for you, and let’s try out these ideas!</p>
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		<title>Who&#8217;s afraid of Mechanical Turk?</title>
		<link>http://info.helpattack.com/2012/02/whos-afraid-of-mechanical-turk/</link>
		<comments>http://info.helpattack.com/2012/02/whos-afraid-of-mechanical-turk/#comments</comments>
		<pubDate>Mon, 20 Feb 2012 20:34:44 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[Nonprofit]]></category>
		<category><![CDATA[#nptech]]></category>
		<category><![CDATA[mechanical turk]]></category>
		<category><![CDATA[user testing]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1823</guid>
		<description><![CDATA[<p>First of all, what on earth IS <a href="https://requester.mturk.com/">Mechanical Turk</a>?  It&#8217;s a wonderful tool developed by Amazon.com, and I think one of the very best, and least used, tools out there for causes.  To understand the tool, it helps to understand the origins of the name.  <a href="http://en.wikipedia.org/wiki/The_Turk">The Turk</a> was a hoax; an elaborate &#8216;machine&#8217; [...]]]></description>
			<content:encoded><![CDATA[<p>First of all, what on earth IS <a href="https://requester.mturk.com/">Mechanical Turk</a>?  It&#8217;s a wonderful tool developed by Amazon.com, and I think one of the very best, and least used, tools out there for causes.  To understand the tool, it helps to understand the origins of the name.  <a href="http://en.wikipedia.org/wiki/The_Turk">The Turk</a> was a hoax; an elaborate &#8216;machine&#8217; which played decent chess against human opponents.  In fact, a very diminutive and talented player was hidden inside.</p>
<p><a href="http://blogs.scientificamerican.com/guilty-planet/files/2011/07/mechanicalturk.jpg"><img class="aligncenter size-medium wp-image-1824" title="mechanicalturk" src="http://info.helpattack.com/wp-content/uploads/2012/02/mechanicalturk-300x259.jpg" alt="" width="300" height="259" /></a></p>
<p>Amazon&#8217;s tool allows you to have legions of people execute simple, repetitive tasks that computers can&#8217;t (yet) do well.  People classify images, translate snippets of text, answer surveys, find bugs.  You structure your task as a simple set of instructions, and a simple web form for the results, and then you decide on an appropriate fee to pay the &#8220;Turker&#8221; for his or her services.</p>
<p>You could clean up address information, do prospect research, look for partner organizations, search for grants, test campaign language, test campaign images, and all sorts of other stuff, with an appropriately designed Mechanical Turk task.  One drawback is that you can&#8217;t target specific demographics, so you won&#8217;t know how closely respondents correspond to your community of supporters.</p>
<p>At HelpAttack!, we used Mechanical Turk a few times last year to gather data related to the social media communities of certain causes.  We had data from the IRS with name and revenue information, but we didn&#8217;t know which causes were active online, and how big their communities were.  Automating and parsing search results, or crawling the web, yielded poor results and would have taken a lot of effort.  Our instructions to Turkers basically said:  &#8221;Google this nonprofit name, identify their main website, and see if a social media profiles is linked from the website.  Write down the URL and the total number of Likes or followers and enter them in the form.&#8221;</p>
<p>More recently, we used it for user testing.  User testing for internet startups is like flossing.  You know you should do it, your dentist says you don&#8217;t do it enough, and it&#8217;s easy to rationalize reasons not to do it <em>right now</em>.  We asked Turkers to visit a public pledge (&#8220;join me&#8221;) page on HelpAttack!, and we asked them how they thought our service works, why they would use it, and also why they would decide not to use it.  Getting 30 seconds worth of feedback from 20 people cost <em><strong>$5</strong></em>.  If you want to try this, check out <a href="http://www.feedbackarmy.com/">Feedback Army</a>, which makes the process easier.  Here are the results:</p>
<h3>&#8220;How does it work?&#8221;</h3>
<ol>
<li>You sign up for facebook or twitter, you give money to support disaster victims</li>
<li>I believe that by using Facebook and Twitter and making a donation your friends will see it and it will encourage them to as well. Its the use of the social media to make a difference I believe</li>
<li>This service would work to support causes and the American Red Cross</li>
<li>You support ARC via Facebook and Twitter.</li>
<li>We give our donation to the sites that except it for the Red Cross.</li>
<li>You give authorization to the app to tweet or post to facebook on your behalf</li>
<li>Contribute with each Facebook or Twitter update.</li>
<li>You pledge money based on the number of facebook updates on the red cross page.</li>
<li>YOu can pledge a specific amount to charity for every tweet or facebook update you enter.</li>
<li>Not sure</li>
<li>You tweet or use a facebook post to say you donated.</li>
<li>Each time a person updates their twitter, a set amount of money is added to the account that will be charged to that person later, as a donation.</li>
<li>I&#8217;m assuming it uses social networks to drum up money for charity.</li>
<li>That Twitter or FB account is linked to a donation site associated with the Red Cross</li>
<li>People pledge to give a few cents each time they make a tweet or facebook update and the money is donated to the American Red Cross.</li>
<li>Frinds donate money</li>
<li>No not really, but it might.</li>
<li>It asks for an amount you&#8217;d like to donate and keeps track of every tweet or update so you can donate that amount per tweet/update.</li>
<li>You pledge money via your facebook statuses/tweets.</li>
<li>You donate money</li>
</ol>
<p>Wow!  The good news is that most people got close &#8211; we&#8217;ve removed a bunch of words from that page over time, so it&#8217;s important to make sure it still makes sense.  (16) thinks that their friends donate the money, which may be true but not the primary focus. (17) either didn&#8217;t get it or didn&#8217;t finish the sentence.  (10) wasn&#8217;t sure.</p>
<h3>Why would you decide to use it? (What do you like on the page?)</h3>
<ol>
<li>&#8220;Bacause it&#8217;s easy; I have both Facebook &amp; Twitter accounts&#8221;</li>
<li>To help those less fortunate</li>
<li>I would use it if someone I know was homeless or in need of blood or had another anomaly.</li>
<li>Looks friendly.</li>
<li>It would be faster for the contribution to get there.</li>
<li>I think the message is important.</li>
<li>See a person I might know at the top, and other people top left.</li>
<li>It seems easy to use.</li>
<li>It is easy, and the money goes to a god cause.</li>
<li>To help people</li>
<li>To tell people they should donate.</li>
<li>The page shows clearly that it is related to Red Cross, a well-known organization. It also shows other people who are using the service. It also shows that you can set a limit.</li>
<li>I like charitable donations in general, so I would probably give it a try.</li>
<li>Seems like a legitimate site.</li>
<li>People use and enjoy twitter and facebook, so it&#8217;s a fun way to help and be reminded.</li>
<li>Contribute to a good cause</li>
<li>I like it because you can see how much was raised.</li>
<li>kinda of a cool way to raise awareness and donate at the same time.</li>
<li>I think it makes it easy and it looks like a really interesting unique idea to raise money for relief funds.</li>
<li>I like the social features and the orange buttons</li>
</ol>
<p>This isn&#8217;t the best question, because it assumes the person will like at least one thing about the page, and the fact we are paying them (even a little bit) might bias the answers. Still, the reasons listed correlate fairly well with the answers we imagined people would give.</p>
<h3>Why would you decide not to use it? (What don&#8217;t you like?)</h3>
<ol>
<li>I&#8217;ll share my basic personal info as soon as I donate using my accounts</li>
<li>Dont want to seem as if Im doing it just to make myself seem better than those who dont give to the cause</li>
<li>I would not use it if the money did not go to the right people.</li>
<li>None.</li>
<li>If I did not it would be the lack of funs.</li>
<li>If the tweets were more than i signed up for, as in spam my followers, I would stop using it.</li>
<li>Don&#8217;t know how much, or what it might cost me to do it.</li>
<li>I prefer to make fixed donation to charity and get the match from my employer.</li>
<li>It could be really easy to donate more than you want if you don&#8217;t pay attention.</li>
<li>The page was too cluttered, too confusing.</li>
<li>If it automatically shows how much you donated, I wouldn&#8217;t want to use it because I don&#8217;t like showing off.</li>
<li>It lacks information about how will the payments be made (logistics).</li>
<li>I don&#8217;t know if it&#8217;s trustworthy in 30 seconds. I&#8217;d have to do some research. It looks a little clustered and confusing.</li>
<li>It don&#8217;t use twitter or FB</li>
<li>Me, I don&#8217;t send out tweets or use my facebook status to communicate, so it wouldn&#8217;t work. But I did, I guess the problem is it relies on the honor system. Or does it?</li>
<li>Need more information or direct donation</li>
<li>I dislike it because it tells you how much people pledged.</li>
<li>having to create yet ANOTHER account for something. it&#8217;s not a big deal though.</li>
<li>I&#8217;d definitely use it. I think it&#8217;s a brilliant idea. =)</li>
<li>I don&#8217;t have spare money</li>
</ol>
<p>(4), (5), (20), and (19) aren&#8217;t so valuable: Either they didn&#8217;t find a problem, or we can&#8217;t address it.  The rest are extremely fascinating, particularly those concerning how the supporter will be seen by other people, and Turkers reacting to seeing specific amounts given by others.  (12) is something we hear a lot, and probably the first real change we can make to the page based on this feedback.</p>
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		<title>How are you going to change the world in 2012?</title>
		<link>http://info.helpattack.com/2012/02/how-are-you-going-to-change-the-world-in-2012/</link>
		<comments>http://info.helpattack.com/2012/02/how-are-you-going-to-change-the-world-in-2012/#comments</comments>
		<pubDate>Wed, 15 Feb 2012 22:46:23 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[change the world]]></category>
		<category><![CDATA[tag it forward]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1816</guid>
		<description><![CDATA[<p>Maddie Grant didn&#8217;t know if <a href="http://craigconnects.org/2011/12/changing-the-world-in-2012.html">Craig Newmark intended his post</a> to be a meme, but I&#8217;m pretty sure <a href="http://www.socialfish.org/2011/12/meme-time-how-are-you-going-to-change-the-world-in-2012.html">Maddie Grant intended for the people she tagged</a> to respond more quickly than&#8230;6 weeks later.  Her post has been in my inbox for 6 weeks.  That says a lot &#8211; I&#8217;m a bit maniacal about [...]]]></description>
			<content:encoded><![CDATA[<p>Maddie Grant didn&#8217;t know if <a href="http://craigconnects.org/2011/12/changing-the-world-in-2012.html">Craig Newmark intended his post</a> to be a meme, but I&#8217;m pretty sure <a href="http://www.socialfish.org/2011/12/meme-time-how-are-you-going-to-change-the-world-in-2012.html">Maddie Grant intended for the people she tagged</a> to respond more quickly than&#8230;6 weeks later.  Her post has been in my inbox for 6 weeks.  That says a lot &#8211; I&#8217;m a bit maniacal about <a href="http://inboxzero.com/">Inbox Zero</a>.</p>
<p>I&#8217;m going to approach this from &#8220;What do I want to do?&#8221; rather than &#8220;What can I do?&#8221;</p>
<p>HelpAttack! represents a new kind of online fundraising for causes, and perhaps our biggest challenge is in getting people to think about that in a new way.  Our biggest competitor is what organizations and partners are doing now, and have done for the past few years.</p>
<p>So, in order for HelpAttack! to succeed as a business, we also have to succeed in identifying the organizations who would do better if they tried things the new way.  We also have to succeed in then explaining how their content, supporters, microdonations, slacktivism, and advocacy all work together online and on social networks.  We have to succeed in helping them run good campaigns, and we have to convince them to stick with it in order to build on what they&#8217;ve invested in.</p>
<p><a title="Shaking Man by Laughing Squid, on Flickr" href="http://www.flickr.com/photos/laughingsquid/5278184640/"><img src="http://farm6.staticflickr.com/5285/5278184640_b704e222f5_m.jpg" alt="Shaking Man" width="179" height="240" /></a></p>
<p>The best way I can help HelpAttack! accomplish those goals is by learning a lot more about a few things: marketing, PR, training, education, and advertising &#8211; as a web developer, not my first languages.  But, I&#8217;m looking at the coming year as a very exciting, and fun, challenge.</p>
<p>In short, I want to change the world in 2012 by working to establish a new model of online fundraising.  It&#8217;s a model that will take over the world and satisfy every donor, but I&#8217;m confident it will help the right organizations, and the right donors and supporters, do great things.</p>
<p>But now a harder question&#8230;who do I tag??</p>
<p>To start, team HelpAttack!</p>
<ul>
<li><a href="https://plus.google.com/u/0/114712203407750265505/posts">Holly Caruso</a></li>
<li><a href="http://501derful.org">David Neff</a></li>
<li><a href="https://plus.google.com/109028971200007672558/posts">Vanessa Swesnik</a></li>
<li><a href="http://twitter.com/orchid8">Sarah Vela</a></li>
</ul>
<p>Next, some of the great folks I&#8217;ve met up in Boston</p>
<ul>
<li><a href="http://www.mcgtraining.com/">Marc Baizman</a></li>
<li><a href="http://www.communityorganizer20.com/about/">Debra Askanase</a></li>
</ul>
<p>And someone I&#8217;ve never met</p>
<ul>
<li><a href="http://zenofnptech.org/">Michelle Murrain</a></li>
</ul>
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		<title>Today in social media fundraising&#8230;</title>
		<link>http://info.helpattack.com/2012/02/today-in-social-media-fundraising-3/</link>
		<comments>http://info.helpattack.com/2012/02/today-in-social-media-fundraising-3/#comments</comments>
		<pubDate>Wed, 15 Feb 2012 22:00:46 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[blackbaud]]></category>
		<category><![CDATA[giving days]]></category>
		<category><![CDATA[political fundraising]]></category>
		<category><![CDATA[social crm]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1812</guid>
		<description><![CDATA[<p>Search engines work because people link to things that are relevant.  So, if nothing else, these little posts are helping build a better fabric for social media fundraising.  Without further ado&#8230;</p> <a href="http://www.prweb.com/releases/2012/2/prweb9174570.htm">Zeidman Development Releases RETweet for Blackbaud&#8217;s The Raiser&#8217;s Edge</a> &#8211; This looks like a social CRM plugin for Blackbaud&#8217;s donor management software. <a [...]]]></description>
			<content:encoded><![CDATA[<p>Search engines work because people link to things that are relevant.  So, if nothing else, these little posts are helping build a better fabric for social media fundraising.  Without further ado&#8230;</p>
<ul>
<li><a href="http://www.prweb.com/releases/2012/2/prweb9174570.htm">Zeidman Development Releases RETweet for Blackbaud&#8217;s The Raiser&#8217;s Edge</a> &#8211; This looks like a social CRM plugin for Blackbaud&#8217;s donor management software.</li>
<li><a href="http://www.fundraising.co.uk/blog/2012/02/13/social-media-fundraising-tool-some-hard-facts">Social media as a fundraising tool &#8211; some hard facts</a> (fundraising.co.uk)</li>
<li><a href="http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2012/02/13/prweb9193788.DTL">Political Campaigns&#8217; &#8220;Social Fundraising&#8221; Starts 2012 with a Roar</a> &#8211; Includes data from Fundly and a &#8220;Fundly Political Index&#8221;</li>
<li><a href="http://blog.give2max.org/2012/02/the-secret-sauce-to-social-media-fundraising-livestream/">The Secret Sauce to Social Media Fundraising</a> (livestream <a href="http://blog.give2max.org/2012/02/the-secret-sauce-to-social-media-fundraising-livestream/">here</a>) &#8211; &#8220;Giving Days&#8221; in San Diego, DC, Minnesota, Denver, and other cities have been very successful.  I&#8217;ve heard that <a href="http://kimbia.com">Kimbia</a> has had a role in several of them.</li>
</ul>
<p>That&#8217;s it for now &#8211; back to work!</p>
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		<title>Twitter For The Critters</title>
		<link>http://info.helpattack.com/2012/02/twitter-for-the-critters/</link>
		<comments>http://info.helpattack.com/2012/02/twitter-for-the-critters/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 21:38:21 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[celebrity ambassadors]]></category>
		<category><![CDATA[celebrity fundraising]]></category>
		<category><![CDATA[twitter fundraising]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1806</guid>
		<description><![CDATA[<p><a href="http://www.ecorazzi.com/2012/02/08/stars-help-save-animals-with-twitter-challenge/"></a>One of the coolest things about working in social media fundraising is seeing now new ideas evolve over time.  The <a href="http://www.onyxandbreezy.org/fundraiser/">&#8220;Twitter For The Critters Celebrity Challenge&#8221;</a> features Billy Ray and Miley Cyrus, Peter Facinelli, Kelly Osbourne, Eric Stonestreet, but has collected autographs from 83 others, supporting the Onyx and Breezy Foundation For the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ecorazzi.com/2012/02/08/stars-help-save-animals-with-twitter-challenge/"><img class="aligncenter size-medium wp-image-1807" title="miley-cyrus-billy-ray-cyrus-592x441" src="http://info.helpattack.com/wp-content/uploads/2012/02/miley-cyrus-billy-ray-cyrus-592x441-300x223.jpg" alt="" width="300" height="223" /></a>One of the coolest things about working in social media fundraising is seeing now new ideas evolve over time.  The <a href="http://www.onyxandbreezy.org/fundraiser/">&#8220;Twitter For The Critters Celebrity Challenge&#8221;</a> features Billy Ray and Miley Cyrus, Peter Facinelli, Kelly Osbourne, Eric Stonestreet, but has collected autographs from 83 others, supporting the Onyx and Breezy Foundation For the Welfare of Animals.</p>
<p>Here&#8217;s how it works:</p>
<ul>
<li>Make at least a $5 donation between February 8th and February 18th.</li>
<li>One donor to the celebrity &#8220;team&#8221; who raises the most money will receive a poster signed by the 88 celebs.</li>
</ul>
<p>I think whomever put this together did a couple things right:</p>
<ul>
<li>The barrier to entry is low, only $5.</li>
<li>They somehow found a LOT of celebrities to participate.  The combined audience must be huge.</li>
<li>The celebrities can participate with friendly competition as they Tweet.</li>
<li>You can only get the poster if your team wins.  Therefore, each donor has an incentive to spread the word, give more, and make sure their team wins.  This will probably lead to more giving overall.</li>
</ul>
<p>Of course, a few things can be improved.</p>
<ul>
<li>The nonprofit&#8217;s website isn&#8217;t the most professional.</li>
<li>In Chrome the homepage turns blue (??) and it plays music  :-(</li>
<li>The celebrities could be providing matching donations.</li>
<li>There&#8217;s no indication of how much money has been raised by each team!  Maybe that&#8217;s by design..</li>
</ul>
<p>What do you think?  How does it stack up against other <a title="Celebrity Driven Nonprofits" href="http://info.helpattack.com/2012/01/celebrity-driven-nonprofits/">celebrity fundraising on social media</a>?</p>
<p>&nbsp;</p>
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		<title>Today in social media fundraising&#8230;</title>
		<link>http://info.helpattack.com/2012/02/today-in-social-media-fundraising-2/</link>
		<comments>http://info.helpattack.com/2012/02/today-in-social-media-fundraising-2/#comments</comments>
		<pubDate>Mon, 13 Feb 2012 18:58:57 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[nonprofit social media news]]></category>
		<category><![CDATA[online fundraising]]></category>
		<category><![CDATA[social media fundraising]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1803</guid>
		<description><![CDATA[<p>Straight from our Google Alerts to you:</p> Looks like Givey is <a title="Givey" href="http://info.helpattack.com/2011/06/givey/">at it again</a>, having <a href="http://thenextweb.com/apps/2012/02/12/how-givey-plans-to-harness-social-media-to-become-the-worlds-largest-donation-platform/">emerged from a UK accellerator program</a>.  The basic mechanism sounds similar, but they seem to have thought through how you might be able to use Twitter and SMS donations more socially at events. Infographic: <a href="http://www.frogloop.com/care2blog/2012/2/11/infographic-measuring-the-impact-of-social-media.html">Measuring the [...]]]></description>
			<content:encoded><![CDATA[<p>Straight from our Google Alerts to you:</p>
<ul>
<li>Looks like Givey is <a title="Givey" href="http://info.helpattack.com/2011/06/givey/">at it again</a>, having <a href="http://thenextweb.com/apps/2012/02/12/how-givey-plans-to-harness-social-media-to-become-the-worlds-largest-donation-platform/">emerged from a UK accellerator program</a>.  The basic mechanism sounds similar, but they seem to have thought through how you might be able to use Twitter and SMS donations more socially at events.</li>
<li>Infographic: <a href="http://www.frogloop.com/care2blog/2012/2/11/infographic-measuring-the-impact-of-social-media.html">Measuring the Impact of Social Media</a> (from Frogloop, below).  We&#8217;re digging a little deeper into some of the figures in these widely quoted studies.  By the time the facts get to social media, &#8220;43% of the 11,000 nonprofits surveyed&#8221; becomes &#8220;43% of nonprofits,&#8221; which is <em>very different</em>.</li>
<li><a href="http://progressillinois.com/quick-hits/content/2012/02/09/lessons-emanuels-social-media-successes-could-help-2012-candidates">Lessons from Rahm Emanuel&#8217;s Social Media</a> (Progress Illinois).  See also, <a href="http://www.channel3000.com/news/30437883/detail.html">Facebook, Twitter Impact on Politics Open for Debate</a></li>
<li>Ideas for <a href="http://www.citizeneffect.org/blog/main/social-media-citizen-philanthropy-fundraising">leveraging your workplace, and coworkers</a>, to raise money for a cause (Citizen Effect)</li>
</ul>
<p><img class="aligncenter" src="http://www.frogloop.com/storage/wildfiresminfographic.png?__SQUARESPACE_CACHEVERSION=1328997239500" alt="" width="500" height="1507" /></p>
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		<title>Pinterest Fundraising Ideas</title>
		<link>http://info.helpattack.com/2012/02/pinterest-fundraising-ideas/</link>
		<comments>http://info.helpattack.com/2012/02/pinterest-fundraising-ideas/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 21:33:24 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[cause marketing]]></category>
		<category><![CDATA[pinterest]]></category>
		<category><![CDATA[social media fundraising]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1795</guid>
		<description><![CDATA[<p>It was a lesson in marketing for us that a hokey, <a href="http://www.youtube.com/watch?feature=player_embedded&#38;v=8092uyGed9s">3 minute video</a> showing how to use HelpAttack! to give with a <a href="http://pinterest.com">Pinterest</a> account led to being mentioned in Pinterest blog posts by<a href="http://www.formomentum.com/Blog/tabid/87/PostID/105/And-the-Winner-Is-Pinterest-for-Cause-Marketing.aspx"> Joe Waters</a> and <a href="http://www.bethkanter.org/pinterest/">Beth Kanter</a>.  Pinterest, despite being a fraction of the size of Facebook and email, [...]]]></description>
			<content:encoded><![CDATA[<p>It was a lesson in marketing for us that a hokey, <a href="http://www.youtube.com/watch?feature=player_embedded&amp;v=8092uyGed9s">3 minute video</a> showing how to use HelpAttack! to give with a <a href="http://pinterest.com">Pinterest</a> account led to being mentioned in Pinterest blog posts by<a href="http://www.formomentum.com/Blog/tabid/87/PostID/105/And-the-Winner-Is-Pinterest-for-Cause-Marketing.aspx"> Joe Waters</a> and <a href="http://www.bethkanter.org/pinterest/">Beth Kanter</a>.  Pinterest, despite being a fraction of the size of Facebook and email, and relevant for far fewer organizations, is attracting heaps of attention.  The attention got our attention, and we thought up some additional ideas for fundraising or cause marketing for a cause with Pinterest.  (Update: <a href="http://www.johnhaydon.com/2012/01/12-ways-use-pinterest-for-your-nonprofit/">John Haydon has some great Pinterest ideas too</a>)</p>
<h3>1. Drive traffic&#8230; to your donation form.</h3>
<p>Add an attractive, relevant image to a page that also includes your online donation form.  Make sure that page grabs a user clicking through from Pinterest and makes a case for donation.  Picture of a puppy?  Help us find homes for puppies like this one.  Picture of a snappy suit or skirt?  Help us provide professional clothes for homeless people searching for jobs.</p>
<p>How it works: Pinterest, in some studies, drives more traffic than <a href="http://mashable.com/2012/02/01/pinterest-traffic-study/">YouTube, Reddit, Google+, LinkedIn, and MySpace</a>.  The service is extremely clicky!  Pinterest links the pinned image to the page where it was pinned from.  You can ask your supporters to do the pinning as well, helping the image spread farther and faster.</p>
<h3>2. Embed a message in the image</h3>
<p><a href="http://feministryangosling.tumblr.com/post/13807646725"><img class="aligncenter size-medium wp-image-1797" title="127469594MT038_The_Ides_Of_" src="http://info.helpattack.com/wp-content/uploads/2012/02/tumblr_lvrfrnSCYA1r4vn34o1_500-237x300.jpg" alt="" width="237" height="300" /></a></p>
<p>From <a href="http://icanhascheezburger.com/">icanhascheezburger</a> to <a href="http://wearethe99percent.tumblr.com/">We Are the 99%</a>, if you want a contextual message to stay with a shared image, you should put it inside the image itself.  And sometimes, that makes it more powerful than the image alone.  Are you lucky enough to have Ryan Gosling as a celebrity ambassador?  What if he did a spin on <a href="http://feministryangosling.tumblr.com/">&#8220;Hey Girl&#8221;</a> including a short URL to a donation form?  This doesn&#8217;t have to be about donations &#8211; you could also tastefully include your logo in the bottom right, or an awareness-driving banner.</p>
<h3>3.  Give with each pin</h3>
<p>As mentioned in Joe Waters&#8217; post, with HelpAttack! it&#8217;s<a href="http://www.youtube.com/watch?feature=player_embedded&amp;v=8092uyGed9s"> easy to give a small amount each time a Pinterest user adds a pin</a> (we use RSS for the magic).  There are a few different ways to use this:</p>
<ul>
<li>Are your supporters on Pinterest?  Ask them to encourages others to give to your cause each time they pin.</li>
<li>Are you on Pinterest?  Ask your supporters to give each time you pin things relevant to the cause, like the <a href="http://pinterest.com/nwfpins/">National Wildlife Federation</a>.</li>
<li>Are your volunteers on Pinterest?  Whether they are in classrooms or disaster zones, if they have time to share images of their work, your community can use those images to support their work.</li>
</ul>
<p>If you haven&#8217;t already,<a href="http://helpattack.com/addcause/search"> add your cause to HelpAttack!</a>, decide if Pinterest is the right community for you, and let&#8217;s try out these ideas!</p>
<p>&nbsp;</p>
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		<title>HelpAttack! vs. Email Fundraising</title>
		<link>http://info.helpattack.com/2012/02/how-does-helpattack-rate-vs-email-fundraising/</link>
		<comments>http://info.helpattack.com/2012/02/how-does-helpattack-rate-vs-email-fundraising/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 16:06:38 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Commentary]]></category>
		<category><![CDATA[email fundraising]]></category>
		<category><![CDATA[social media fundraising]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1785</guid>
		<description><![CDATA[<p>During the Social Media 4 Nonprofits conference in New York last week, <a href="http://twitter.com/bigducksarah">Sarah Durham</a> of <a href="http://www.bigducknyc.com/">Big Duck</a> included a most fabulous slide in <a href="http://www.slideshare.net/SM4nonprofits/sarah-durham-bigduck-social-media-for-nonprofit-ceos">her presentation</a> (slide 15).</p> <p><a href="http://www.nonprofitquarterly.org/index.php?option=com_content&#38;view=article&#38;id=18531"></a></p> <p>A few clicks led me to The Nonprofit Quarterly and then on to the source reports &#8211; M+R Strategic Services <a href="http://www.e-benchmarksstudy.com/">eNonprofit Benchmarks Study</a>, [...]]]></description>
			<content:encoded><![CDATA[<p>During the Social Media 4 Nonprofits conference in New York last week, <a href="http://twitter.com/bigducksarah">Sarah Durham</a> of <a href="http://www.bigducknyc.com/">Big Duck</a> included a most fabulous slide in <a href="http://www.slideshare.net/SM4nonprofits/sarah-durham-bigduck-social-media-for-nonprofit-ceos">her presentation</a> (slide 15).</p>
<p><a href="http://www.nonprofitquarterly.org/index.php?option=com_content&amp;view=article&amp;id=18531"><img class="aligncenter size-full wp-image-1786" title="1803_p55_various media averages" src="http://info.helpattack.com/wp-content/uploads/2012/02/1803_p55_various-media-averages.jpg" alt="" width="311" height="325" /></a></p>
<p>A few clicks led me to The Nonprofit Quarterly and then on to the source reports &#8211; M+R Strategic Services <a href="http://www.e-benchmarksstudy.com/">eNonprofit Benchmarks Study</a>, and the Direct Marketing Association&#8217;s <a href="http://www.the-dma.org/cgi/disppressrelease?article=1416+++++">2010 Response Rate Trend Report</a>.  I&#8217;m excited about this because after several years of working on donation forms for clients, and of course HelpAttack!, I still didn&#8217;t really know what &#8220;average&#8221; numbers looked like.</p>
<p>Please note that every organization, online community, and campaign is different.  <strong><em>Wildly</em></strong> different response rates.  These reports average responses across many organizations, and many campaigns.  So if we assume a social media fundraising campaign on HelpAttack! is similar in the following ways&#8230;</p>
<ul>
<li>Email list size (# of delivered emails)  ≈ Social media community size</li>
<li>Response to a fundraising email (donation)  ≈ Creating a pledge to give on HelpAttack!</li>
</ul>
<p>&#8230;what does that tell us?</p>
<ol>
<li>According to the study, the <a title="What’s your conversion rate?" href="http://info.helpattack.com/2012/01/whats-your-conversion-rate/">average conversion rate</a> of a donation form, linked to from a fundraising email, is 13% &#8211; not bad.  We get this figure by dividing the response rate (0.08%) by the click-through rate (0.6%).  I&#8217;d love to see a study of number of fields on a donation form vs. response rate, or mobile &amp; accessibility enabled forms vs. unfriendly forms.  Anybody have one?</li>
<li>A recent campaign by <a href="http://www.freeartsnyc.org/">Free Arts NYC</a> drove 291 unique visitors to <a href="http://helpattack.com/loves/freeartsnyc">their HelpAttack! page</a>, resulting in 26 pledges.  26 / 291 = 8.9%.  Lower than 13%, but it&#8217;s important to remember that most people are unfamiliar with how HelpAttack! works (versus a regular donation form), and need an additional step to add an app on Twitter or Facebook.</li>
<li>What happens if we compare the response rates?  Free Arts NYC has around 1,200 Facebook fans and 500 Twitter followers.  Let&#8217;s assume these communities are equivalent (they aren&#8217;t!), for a total of 1,700.  291 unique visitors / 1,700 in their community = 17%!  That&#8217;s around<em> <strong>28 times better</strong> </em>than the response rate of email.  I think one big reason for the jump is that<em> social media content is more easily shared</em>.  You can forward a fundraising email to your friends &#8211; but do you?</li>
<li>The total response rate, then, is 26 pledges / 1,700 community members, or 1.5% &#8211; <strong>19 times better</strong> than the email overall response rate of 0.08%.</li>
</ol>
<h3>By jove it works!</h3>
<p>So after months of wondering and guessing, we have some numbers which demonstrate that social media fundraising, at least as done with HelpAttack!, is very much in the same league with email fundraising, and for some organizations can be much more successful than the average email campaign. Pretty pretty please note that Free Arts NYC is one organization with one campaign. Email fundraising doesn&#8217;t work every time, and neither does social media fundraising.  But when it does work, <a href="http://helpattack.com/addcause/search">the results can be spectacular.</a></p>
<div></div>
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		<title>Social Media Fundraising: One Awesome Screenshot</title>
		<link>http://info.helpattack.com/2012/02/social-media-fundraising-one-screenshot/</link>
		<comments>http://info.helpattack.com/2012/02/social-media-fundraising-one-screenshot/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 16:19:06 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[Nonprofit]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[social media fundraising]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1778</guid>
		<description><![CDATA[<p><a href="http://info.helpattack.com/wp-content/uploads/2012/02/freeartsnyc_jetblue.png"></a></p> <p>This is my new favorite screenshot.  Why?  It does a great job capturing the current state of social media, and social media fundraising, for most causes, and there are some great best practices on display:</p> As a smaller organization, @FreeArtsNYC found a great way to <a href="http://helpattack.com/loves/freeartsnyc">amplify their reach on Twitter</a> and Facebook, by [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://info.helpattack.com/wp-content/uploads/2012/02/freeartsnyc_jetblue.png"><img class="aligncenter size-full wp-image-1779" title="freeartsnyc_jetblue" src="http://info.helpattack.com/wp-content/uploads/2012/02/freeartsnyc_jetblue.png" alt="" width="600" height="352" /></a></p>
<p>This is my new favorite screenshot.  Why?  It does a great job capturing the current state of social media, and social media fundraising, for most causes, and there are some great best practices on display:</p>
<ul>
<li>As a smaller organization, @FreeArtsNYC found a great way to <a href="http://helpattack.com/loves/freeartsnyc">amplify their reach on Twitter</a> and Facebook, by offering a donated set of Jet Blue tickets to someone who made a pledge on HelpAttack! before January 31st.  It worked!  Their <a title="What’s your conversion rate?" href="http://info.helpattack.com/2012/01/whats-your-conversion-rate/">conversion rates</a> (per click) were fabulous, and got lots of retweets.</li>
<li>@brianachene provides a reminder that while most donors aren&#8217;t social media wizards quite yet, the best way to learn the ropes is to ask questions.</li>
<li>@FreeArtsNYC <a href="https://twitter.com/#!/FreeArtsNYC/status/163009652311855106">thanked their supporters publicly</a>, which is great.</li>
</ul>
<p>&nbsp;</p>
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		<title>Causes.com&#8217;s New Platform</title>
		<link>http://info.helpattack.com/2012/02/causes-coms-new-platform/</link>
		<comments>http://info.helpattack.com/2012/02/causes-coms-new-platform/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 22:21:55 +0000</pubDate>
		<dc:creator>Ehren Foss</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://info.helpattack.com/?p=1771</guid>
		<description><![CDATA[<p>I attended the <a href="http://socialmedia4nonprofits.org/nyc/">Social Media 4 Nonprofits</a> conference edition in New York City earlier this week &#8211; highly recommended.  Among the many excellent speakers, <a href="https://twitter.com/#!/susangordo">Susan Gordon</a> and <a href="https://twitter.com/#!/matthewmahan">Matt Mahan</a> talked about a new part of Causes.com they plan to unveil this coming Monday.</p> <p><a href="http://info.helpattack.com/wp-content/uploads/2012/02/causes_new.png"></a></p> <p>Please note that as we are both [...]]]></description>
			<content:encoded><![CDATA[<p>I attended the <a href="http://socialmedia4nonprofits.org/nyc/">Social Media 4 Nonprofits</a> conference edition in New York City earlier this week &#8211; highly recommended.  Among the many excellent speakers, <a href="https://twitter.com/#!/susangordo">Susan Gordon</a> and <a href="https://twitter.com/#!/matthewmahan">Matt Mahan</a> talked about a new part of Causes.com they plan to unveil this coming Monday.</p>
<p><a href="http://info.helpattack.com/wp-content/uploads/2012/02/causes_new.png"><img class="aligncenter size-full wp-image-1772" title="causes_new" src="http://info.helpattack.com/wp-content/uploads/2012/02/causes_new.png" alt="" width="473" height="77" /></a></p>
<p>Please note that as we are both companies focused on similar aspects of social media fundraising, and also that I had my laptop open at the time and didn&#8217;t catch every word, and also that they haven&#8217;t actually launched it yet, that you should take everything following <a href="http://en.wikipedia.org/wiki/Grain_of_salt">with a grain of salt</a>.</p>
<p>(I&#8217;ll pause to allow you to reset your bias filters&#8230;.)</p>
<p>It&#8217;s a big shift.  According to <a href="http://techcrunch.com/2012/01/23/early-facebook-app-causes-is-being-reborn-as-a-polished-web-site-for-good/">coverage by Tech Crunch</a>, the relaunched platform focuses on awareness-building:</p>
<blockquote><p>&#8220;The focus, meanwhile, has shifted more to quality awareness-building, away from the promise of fundraising (which has to date not always yielded the funds that many users had hoped for). If you create a new Cause now, you’ll also see some of its newer features added in, like pledges, petitions and polls — and, if you’re a nonprofit, you’ll see that the organizing tools that it had originally launched separately have also been integrated.&#8221;</p></blockquote>
<p>The examples presented onstage featured a very established paradigm of social media campaigns: a corporate partner &#8220;matches&#8221; certain online actions with a small donation, up to a substantial limit. For example, AT&amp;T will give $2 (up to $60,000) to The Nature Conservancy <a href="http://www.causes.com/causes/639835-connect-for-good/actions">for each quiz taken</a>, or will award a $50,000 prize for the most votes in <a href="http://www.causes.com/causes/639835-connect-for-good/actions/1480112">another contest</a>, or $2 to NOYS each pledge not to <a href="http://www.causes.com/causes/639835-connect-for-good/actions/1475122">text while driving</a>.</p>
<p>In essence, Causes is productizing the ability for cause marketers and other awareness campaign organizers to generate mass, shareable, viral action.  The site looks great, and thanks to their existing user base, most actions on the site are paired with faces from my own social network.</p>
<p>Here&#8217;s what I see:</p>
<h3>Social media fundraising is tough&#8230;</h3>
<p>I can&#8217;t blame them for retreating from individual donations.  Most causes do not <em>yet</em> have the right combination of audience, staff, communications expertise to drive successful fundraising campaigns on social media.  After entering the market in 2007, Causes has been repeatedly hurt by high expectations and low &#8211; per user* &#8211; results (HelpAttack! averages around $16 donated per user).  It&#8217;s a tough racket &#8211; as we too learned the hard way &#8211; and by concentrating on awareness while relying on corporate partners to provide the money, Causes is positioned for much better press.</p>
<h3>&#8230;but we need to keep working on it!</h3>
<p>HelpAttack! is focused on <strong>donations</strong> from individuals driven by social media.  Awareness and advocacy are natural outgrowths of a supporter&#8217;s activity, but we think it is crucial for small and medium sized nonprofits to have tools that work well to build donations from social networks.  We&#8217;re small potatoes (for now) compared to Causes, so I&#8217;m both relieved to have less competition, but also disappointed that fewer companies will be innovating directly in our part of the ecosystem.</p>
<h3>Deja vu?</h3>
<p>The new Causes platform sounds very familiar.  <a href="http://www.change.org/">Change.org</a>, <a href="http://www.care2.com/">Care2</a>, <a href="http://www.takepart.com/">TakePart</a>, Jumo, <a href="http://www.idealist.org/">Idealist</a>, and many others have, at one time or another, tried to be a destination site for people to do good.  From there, they have found various business models that are survivable &#8211; gathering contact information, being a content network, nonprofit jobs site.  Timing is important too, so perhaps Causes has figured out that 2012 is the perfect time to refresh and do it right.</p>
<h3>Online activity = Online donations</h3>
<p>The Causes platform allows petitions, votes, and other activity to drive donations (from companies, for now).  I thought their their <a href="http://wishes.causes.com/">Wishes</a> features were brilliant, in that they convert social activity on Facebook (Hey, Happy Birthday!) and make it more impactful.  What delights me the most is that <em>HelpAttack! already allows for any online content to become a mechanism for donation and wider support</em>: Pinterest pins, Flickr uploads, YouTube videos, blog posts, Facebook page updates, #hashtags, Tweets, comments&#8230; you name it, <a href="http://helpattack.com/addcause/search">we probably can help</a> build you a campaign around it in about 10 minutes.</p>
<div>This is a big change for a big player in using social media for good.  We&#8217;ll definitely keep a close eye on where it goes.</div>
<p>&nbsp;</p>
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